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71 - Satellite Phone Audit PLQ
Phone Identification and Details
Intake Form ID
Battery QuickTest Form ID
Intake Number
Audit Status
Awaiting Audit
In Progress
Awaiting Battery Test
Awaiting Leeroy Review
Completed
Repair Required
Returned
Audit Date
DD slash MM slash YYYY
Auditor
Leeroy Swanepoel
Teesha Swanepoel
Krystal Neilley
Leeroy Swanepoel
Submitted By (First Name)
Submitted By (Last Name)
Email Address
SAP Equipment Number
Device Details
I will be assessing:
(Required)
A satellite phone/device
Accessories
In vehicle kit
Approximate age of phone
1-3 years
4-6 years
7-10 years
11+ years
Unknown
Device type
Iridium 9505A
Iridium 9555
Iridium 9575 Extreme
Iridium GO!
Inmarsat IsatPhone Pro
Inmarsat IsatPhone 2.0
Inmarsat IsatPhone 2.1
Other
Asset Number
If applicable
SAP Equipment Number
IMEI Number
Satellite Phone Number
SIM
Vehicle Registration Number
Notes
Legacy SIM Check
Google Sheet search completed?
Yes
No
SIM is
Current
Legacy
Not Found
SIM Upgrade
Not Required
Required
Deferred
Old service number
Old ICCID
New service number
New ICCID
Activation and Test
Successful
Pending
Failed
NA
New number label
Yes
No
NA
Requires review
Yes
No
Notes
Previous 'Lines' audit flag
Previously Audited "Lines' phone
Yes
No
Unknown
Battery replaced at previous audit
Yes
No
Unknown
Current battery assessment required
Yes
No
Notes
Handset and case condition
General Appearance
Very Good
Acceptable
Unacceptble
Housing / Case
Good
Cracked
Broken
Excessive Wear
Antenna
Present/attached
Not present or broken
NA
Antenna work around
I am able to use an external antenna & adapter to test the network connection
I can't test the network related functions
Antenna Slide
Normal
Tight
Loose
Antenna Rotation or Tilt
Normal
Tight
Loose
Antenna Stability
Normal
Unstable
Antenna tip has an internal rattle when extended
Yes
No
9575 SOS Button
Visibly OK
Damaged
Clear Screen Plastic
Acceptable
Too scratched
Keypad
Readable / good
Worn / Damaged
SIM Slot/Cradle
Functional
Not functional
SIM Card
Present
Not present
Pelican case
Good
Repair
Replace
NA
Cleaning required
Yes
No
Notes (Condition)
Battery
Battery Present?
(Required)
Yes
No
Battery Test Date
DD slash MM slash YYYY
Battery tester
Safe to test?
Yes
No
Battery Fitment
Secure
Insecure
Battery - Approximate Age
1 - 3 years
4 - 6 years
7 +
Unknown
Ask leeroy
Battery - physical condition
Normal
Cracked, swollen or damaged
Cadex result
Good
Low
Poor
Inconclusive
Battery Action
Retain
Replace
Full cycle test
Unable to test
Replacement Battery Fitted
Yes
No
NA
This field is hidden when viewing the form
Battery Analysation Report Upload
Max. file size: 256 MB.
Check Google drive
Battery Test Report
Device turns on
** Tested with battery in good condition **
Yes
No
Notes (Battery)
Air Test and Critical Functions
Known working SIM used
Yes
No
LCD display is operational
Yes
No
Keypad and function buttons
All Functioning
Not all functioning or Damaged
Notes (Buttons)
Network Registration
Pass
Fail
I have power cycled the phone and changed location but still no connection to network
Yes
Error Message (Best described)
Continual search cycle
No connection to network
Denied
SIM error
Other
Error details
I have tried multiple times to receive a call
Yes, still not successful
Inbound Call
Pass
Fail
Not Completed
Outbound Call
Pass
Fail
Not Completed
I have tried multiple times to make a call
Yes, still not successful
Speaker
Pass
Fail
Mic
Pass
Fail
Auto Date and Time
Auto Date and Time Fix Performed?
(Required)
Yes
No
Not possible
Date, time and time zone (UTC +10) correct after fix?
(Required)
Yes
No
FIRMWARE
Firmware Version - 9555
Menu > Setup > Phone Information
Firmware updated to HT25003
Firmware updated to HT19002
Firmware up to date - HT25003
Firmware up to date - HT19002
Other
Note
Firmware Version - 9575 Extreme
Menu > Setup > Phone Information
Firmware updated to HL25003
Firmware up to date - HL25003
Other
Note
Firmware Version - Iridium GO!
Menu > Setup > Phone Information
Firmware updated to V2.3.1
Firmware is up to date - V2.3.1
Other
Note
This field is hidden when viewing the form
Firmware Version - IsatPhone PRO
Menu > Settings > About
Firmware is 5.17.2
Firmware needs updating
This field is hidden when viewing the form
Firmware Version - IsatPhone2
Menu > Settings > About
Firmware is 02.00.03
Firmware needs updating
This field is hidden when viewing the form
Firmware Version - IsatPhone2.1
Menu > Settings > About
Firmware is 01.00.13
Firmware needs updating
Accessories
Charge port is working (Display indicates the battery is charging)
Yes
No (Charger is not at fault)
Leather / protective phone case
Present & usable
Missing
Replace
Spare battery
Present
Missing
NA
AC Charging
All equipment present and functioning
Some equipment missing, damaged or not functioning
AC Charging Faults
AC charger missing
AC/DC Iridium 9575 Charge Adapter Missing
Cable damaged
AC plug/adpater damaged
Charging jack damaged
No power output (not functioning)
DC Charging
All equipment present and functioning
Some equipment missing, damaged or not functioning
DC Charging Faults
DC charger missing
AC/DC Iridium 9575 Charge Adapter Missing
Cable damaged
DC ciga plug damaged
Charging jack damaged
No power output (not functioning)
External antenna and other accessories
All equipment present and functioning
Some equipment missing, damaged or not functioning
External antenna and accessories faults
External antenna adapter missing or damaged
External antenna missing
External antenna coax (or coax connector) damaged
Actual antenna damaged
User guides and key information
All present and up to date
Not all Present or up to date
Not applicable
Pelican protective case
In reasonable condition and usable
Needs repair or replacing
Not applicable
Issues
Can be repaired or replaced on site/inhouse
The phone will need to be sent to authorised repairer
Details of equipment replaced or fixed on site
General Notes
This field is hidden when viewing the form
Battery Test Report
Max. file size: 256 MB.
Pls upload the PDF report, for this asset, that was generated by the battery tester
Images of your device.
Please have "Intake #" clearly visable in the appropriate photos
Front with Intake # and battery
Max. file size: 256 MB.
Back with IMEI and phone number Clear
Max. file size: 256 MB.
Case closed
Max. file size: 256 MB.
Case with contents
Max. file size: 256 MB.
Case with Documentation
Max. file size: 256 MB.
Defects 1
Max. file size: 256 MB.
Defects 2
Max. file size: 256 MB.
This field is hidden when viewing the form
Comments
This field is hidden when viewing the form
The phone needs to be repaired
The device has major faults that could not be fixed on site or in house and consequently it cannot be used. A quote to repair will be provided
This field is hidden when viewing the form
The phone is usable
The device had been tested and no major issues have been detected
This field is hidden when viewing the form
The phone has minor issues.
The phone minor issues that do not prevent it from being used.
This field is hidden when viewing the form
The phone has issues.
The device works but needs repair. There is a high risk that it could fail at any time
This field is hidden when viewing the form
The phone has minor issues.
The phone has minor issues that prevent it from being used.
Audit Outcome
Work Completed
Post Audit Confirmations
Status
Deployable
Parts needed
Major repair needed
DOA
End Of Life
Parts Replaced
N/A
Battery salvaged
Battery new
AC Charger salvaged
AC Charger new
DC Charger salvaged
DC Charger new
Iridium Charge Adpater new
Iridium Charge Adpater salvaged
Pelican case salvaged
Pelican case new
User documentation
Parts Needed
N/A
Battery salvaged
Battery new
AC Charger salvaged
AC Charger new
DC Charger salvaged
DC Charger new
Pelican case salvaged
Pelican case new
User documentation
Iridium Charge Adpater new
Firmware Upgraded to the Latest Version
Iridium Extreme HL25003
Iridium 9555 HT19002
Iridium 9555 HT25003
Iridium GO! V2.3.1
Inmarsat IsatPhone2 02.00.03
Inmarsat IsatPhone2.1 01.00.13
Network Call Test - FINAL
Network call testing completed after firmware upgrade, service and cleaning.
Outbound Call - Completed Successfully
Inbound Call - Received Successfully
General Settings
General phone settings updated - GPS Enabled, Time Zone & Date, Altitude, etc.
Settings Updated
Battery Charging
Battery charging tested OK
Battery condition tested OK (relevant to time that device is at GlobalSat)
Documentation
All user documentation present in the kit
GEOS/SOS Settings Configuration & Registration
** Only Applicable to Iridium 9575 Extreme & Inmarsat IsatPhone2/2.1 Handsets
Phone SOS settings config completed by GlobalSat on behalf of the customer
GEOS online registration completed by GlobalSat on behalf of the customer
Customer to complete phone SOS settings config
Customer to complete GEOS online registration
Don't press 'enter'
(Required)
OK
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